CLERK TYPIST III/ RECEPTIONIST (Temporary, Full-time) Job in Prince George, BC

CLERK TYPIST III/ RECEPTIONIST – (Temporary, Full-time)

NATURE OF POSITION: Hiring one (1) Clerk Typist III/ Receptionist position. The role of the Clerk Typist III, Corporate Services/ Reception is to receive and distribute all incoming calls and direct incoming customers to the appropriate location as well as carry out regular clerk typist duties, assist with initial routine Service Centre enquiries and carry out various functions of Corporate Services. Work is done under the supervision of the Manager of Legislative Services or delegate. Considerable organizational skills are required to balance corporate support responsibilities with the demands of main reception. As this position is the first point of contact for customers entering the building or by phone, exceptional interpersonal skills are required.

RATE OF PAY: $30.85 per hour (January 1, 2024 rate)

START DATE: May 13, 2024

END DATE: February 28, 2025

DUTIES AND QUALIFICATIONS: As set out in the job description.

BENEFITS: In accordance with the Collective Agreement with C.U.P.E. Local 1699. This is a Union position.

POSTING: Internal and External

JOB DESCRIPTION: 

JOB SUMMARY

The role of the Clerk Typist III, Corporate Services/Reception is to receive and distribute all incoming calls and direct incoming customers to the appropriate location as well as carry out regular clerk typist duties, assist with initial routine Service Centre enquiries and carry out various functions of Corporate Services. Work is done under the supervision of the General Manager of Legislative and Corporate Services or delegate. Considerable organizational skills are required to balance corporate support responsibilities with the demands of main reception. As this position is the first point of contact for customers entering the building or by phone, exceptional interpersonal skills are required.

 

TYPICAL DUTIES: 

1. Provision of reception services for the Regional District; provides general, routine corporate information to the public as required. 
2. Directs incoming calls and visitors to the appropriate staff member or department representative. 
3. Maintains a visitor registry. 
4. Performs a range of administrative support duties. 
5. Prepares routine correspondence under direction. 
6. Retrieves information from a variety of internal and external sources. 
7. Provides support for monthly board meetings, and other meetings as required including organization and provision of refreshments and distribution of written materials required for the meeting.
8. Processes the incoming mail and distribution of same on daily basis, whether received by fax, post or courier.
9. Processes the incoming mail received via email to the district email address. 
10. Maintains an adequate level of general office supplies and maintains the board kitchen supplies. 
11. Receives payments from the public in the form of cash, cheque or electronic transfer. 
12. Maintains the reception area ensuring that guests are greeted to a safe and welcoming environment. 
13. Other related duties as assigned

 

QUALIFICATIONS: 

Education and Experience 

1. Grade 12 diploma or equivalent. 
2. Successful completion of a post-secondary office administration program (minimum one-year program) OR three years’ reception experience in an office setting. 

 

Job Knowledge 

1. Considerable knowledge of proper telephone answering etiquette and customer services practices. 
2. Considerable knowledge of the Microsoft Office Suite, including Word, Excel, PowerPoint, Access, Adobe Acrobat, Outlook.
3. Reasonable knowledge of office administration procedures. 
4. Some knowledge of online mapping tools and resources.

 

Skills and Abilities 

1. Demonstrated ability to deal tactfully and professionally with the general public, co-workers, elected officials and outside agency representatives. 
2. Ability to work independently with minimum of supervision. 
3. Ability to compose routine correspondence. 
4. Ability to work effectively in a team-based environment. 
5. Ability to prioritize competing demands in a busy office setting. 
6. Ability to work effectively in multiple work environments. 
7. Ability to utilize internet search engines to quickly locate reliable information for Customers and co-workers.

Apply via the Regional District of Fraser-Fort George’s Website: www.rdffg.ca

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://rdffg.prevueaps.ca/jobs/23807-12800.html